Repower – Policy
Effective Date: 27th April 2025
Welcome to Repower.co.ke (“we”, “our”, “us”).
We respect your privacy and are committed to protecting the personal information you share with us through our website repower.co.ke.
This Privacy Policy describes how we collect, use, and safeguard your information.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following types of information:
- Personal Information:
- Name
- Billing and shipping address
- Phone number
- Email address
- Payment information (handled securely through third-party providers)
- Device Information:
- IP address
- Browser type and version
- Time zone settings
- Cookies and browsing data
- Order and Transaction Information:
- Products purchased
- Date and amount of transactions
- Communication Data:
- Emails, messages, or contact forms you submit
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you (order updates, customer support, marketing emails if subscribed)
- Screen for potential fraud or misuse
- Improve and optimize our website
- Comply with applicable laws and regulations
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share your information with:
- Service Providers (payment processors, delivery companies)
- Legal Authorities (if required by law or for fraud prevention)
- Website Analytics Tools (like Google Analytics) for website performance improvements
All service providers we work with are required to protect your data.
4. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations (e.g., accounting, tax purposes)
When we no longer need your information, we securely delete or anonymize it.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise these rights, contact us at [email protected].
6. Cookies
We use cookies to:
- Remember your preferences
- Improve website performance
- Provide a smoother shopping experience
You can manage or disable cookies through your browser settings.
7. Security
We implement appropriate technical and organizational measures to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Any changes will be posted on this page with an updated Effective Date.
9. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at:
Repower Kenya
Email: [email protected]
Website: https://repower.co.ke